Can I upgrade to the Standard Edition of The Sims?

You will not be able to upgrade from the standard edition of The Sims to the ultimate edition and if you pre-ordered the standard edition but would like to switch to the ultimate edition, please use their steps to cancel your standard edition pre-order and then purchase the ultimate edition. Access to FIFA World Cup™ FUT Heroes Ultimate Player Items is limited for a limited time, so if you want to get all the rewards, be sure to pre-order at.

Does The Sims have a loyalty program?

If you're an EA Play member, you are able to play a 10-hour The Sims trial on PC, PlayStation or Xbox starting September 27th. You'll get 10 hours of total playtime, and if you decide to buy the full game at a 10% membership discount, your trial progress will continue.

Does The Sims provide free trial?

Fully download the game before starting the trial and if you open the game on your system and walk away to do something else, the time will keep counting down at The Sims. They cannot reset or add more time to EA Play game trials, nor can other support teams.

When will I be charged for pre-orders at The Sims?

If you use a credit card or PayPal, they will charge your payment 7 days before the game is released at The Sims. For all other payment methods, they will be charged to you on the day you place your order. If you pre-ordered your game using the EA app or Origin, follow their steps to cancel your pre-order.

What is The Sims's gallery?

The gallery is where you can browse and download other content created by community members without leaving the game. To add a family to the gallery from creating a sim, The Sims recommends clicking the "save family" icon in the top right navigation bar, selecting a thumbnail by clicking the photo icon until the photo you like appears, and when you're done click the cloud in Upload to gallery under the description section in the lower left corner.

Does The Sims have many operating languages?

Certainly. The Sims is available in 18 languages and is independent of the languages supported by the Origin client and store. This includes the Simplified Chinese, which was released in January! If you want to play the game in a language other than English, go to the Game Library in your Origin client while logged in.

How to use The Sims's simulation workshop?

The Sims recommends that you go to the Sim Workshop to pick them up if random Sims are not to your liking! Players who enjoy creating Sims will upload their creations for you to use in-game. Sims downloaded from The Sim Workshop also retain all their personalities and quirks. Head over to the Sim Workshop again if you want a home with more character!

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Step 2: Once you click, look for the "Copied" confirmation to ensure a successful copy of the coupon code.

Step 3: When checking out at thesims.com, paste the discount code into the specified promotional code box.

Step 4: Once you click Apply, you will see the discounted price reflecting the deducted amount.

How to Use The Sims promo codes? (detailed guide)

Step 1: Locate the desired The Sims promo codes and select "Get Code". A new page for The Sims will open on the left side of the current page.

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Step 3: While checking out, find the designated discount code box and proceed to paste The Sims promo codes into it.

Step 4: Upon clicking the "Apply" button, the displayed discount amount will reflect the applied discount.

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The Sims FAQs

Can I upgrade to the Standard Edition of The Sims?

You will not be able to upgrade from the standard edition of The Sims to the ultimate edition and if you pre-ordered the standard edition but would like to switch to the ultimate edition, please use their steps to cancel your standard edition pre-order and then purchase the ultimate edition. Access to FIFA World Cup™ FUT Heroes Ultimate Player Items is limited for a limited time, so if you want to get all the rewards, be sure to pre-order at.
Does The Sims have a loyalty program?

If you're an EA Play member, you are able to play a 10-hour The Sims trial on PC, PlayStation or Xbox starting September 27th. You'll get 10 hours of total playtime, and if you decide to buy the full game at a 10% membership discount, your trial progress will continue.
Does The Sims provide free trial?

Fully download the game before starting the trial and if you open the game on your system and walk away to do something else, the time will keep counting down at The Sims. They cannot reset or add more time to EA Play game trials, nor can other support teams.
When will I be charged for pre-orders at The Sims?

If you use a credit card or PayPal, they will charge your payment 7 days before the game is released at The Sims. For all other payment methods, they will be charged to you on the day you place your order. If you pre-ordered your game using the EA app or Origin, follow their steps to cancel your pre-order.
What is The Sims's gallery?

The gallery is where you can browse and download other content created by community members without leaving the game. To add a family to the gallery from creating a sim, The Sims recommends clicking the "save family" icon in the top right navigation bar, selecting a thumbnail by clicking the photo icon until the photo you like appears, and when you're done click the cloud in Upload to gallery under the description section in the lower left corner.
Does The Sims have many operating languages?

Certainly. The Sims is available in 18 languages and is independent of the languages supported by the Origin client and store. This includes the Simplified Chinese, which was released in January! If you want to play the game in a language other than English, go to the Game Library in your Origin client while logged in.
How to use The Sims's simulation workshop?

The Sims recommends that you go to the Sim Workshop to pick them up if random Sims are not to your liking! Players who enjoy creating Sims will upload their creations for you to use in-game. Sims downloaded from The Sim Workshop also retain all their personalities and quirks. Head over to the Sim Workshop again if you want a home with more character!